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Catchment Management

Yorkshire Water offers customers advice on how to cope with freezing temperatures

Snow and freezing temperatures could hit the county this weekend and Yorkshire Water is offering advice on how to keep pipes in your home from freezing and bursting.

Exposed pipes and taps outside the house are prone to damage in cold weather which could lead to leaks.

Yorkshire Water has committed to reduce its leakage rate by 40 per cent by 2025 and has brought in an extra 200 leakage inspectors and to detect bursts quicker, installed 4,600 acoustic loggers across the network and are going to fit over 30,000 more while it has also successfully trialled the use of drones and satellites.

The company is however urging customers to be prepared should temperatures tumble.

Yorkshire Water’s Aimee Linfoot said: “The cold weather could lead pipes to freeze or burst.

 “We want to give customers lots of advice, so they are best prepared as possible to deal with the conditions.”

Customers are advised to take the below simple steps to make their homes winter-ready:

· Protect all exposed pipe work, cisterns, tanks, taps and water meters in unheated areas with waterproof foam lagging or insulation

· Know where the stop tap is located at the property in case it needs to be turned off in an emergency. The main stop tap is usually found at the point where the pipe work enters the premises, often it is under the kitchen sink

· Make sure you keep a plumber’s number handy in case of an emergency

· Keep homes warm - set central heating on a low heat or a 24-hour constant setting. If going away on holiday tell a neighbour or friend so that they can check to make sure there have been no burst pipes.

The firm has also taken steps to help those who would need a little extra help with its free Priority Service Register.

Once registered, customers with serious illness or disability would receive bottled water delivered straight to their door, as would new parents.

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