Our policies towards the environment
Discover how we collect and treat waste water
Regulatory information and performance reports
Helping provide clean water to the world
Our plans for the future
Becoming more efficient and effective
Our corporate governance and company structure
Modern Slavery Act Transparency Statement
Find out more about our approach to tax
Find out more about supplying Yorkshire Water
Find out about investment in the Yorkshire region
Is Yorkshire Water right for you?
Latest Jobs and Apprenticeships
Selection process, Application tips
Our Graduate development programme
As well as providing an excellent service and high quality drinking water to our customers we appreciate that a lot of what we do impacts on society as a whole.
We like to be open about our position on things that affect our customers, such as climate change or price rises. Here are our position statements on some of the latest hot topics.
In Yorkshire we have demonstrated that our proactive and innovative approach to debt management can mitigate the challenging circumstances relating to our customer base.
We recognise the need to support customers in circumstances that make them vulnerable. We offer a variety of methods to help through Watersure, our Community Trust, Resolve and WaterSupport.
The key is to be able to differentiate between the 'won't pays' and 'can't pays'.
We're committed to playing our part in responding to the challenges of climate change through adaptation and mitigation.
In some cases, new regulations don't balance the need for higher quality standards with the potential carbon impact of delivering these standards. Better alignment of regulators and Government is essential if we're to deliver stretching carbon goals.
We have developed a Climate Change Strategy, all of which can be found on our Climate Change and Carbon page.
We're governed by Local Authorities and Public Health England on this issue. It is up to each local authority to conduct consultations on proposals of new fluoridation schemes. If local authorities carry out proper public consultation and can prove the public supports such a move, they can ask Public Health England to ask their local water company to fluoridate.
Any fluoride that is present in the water is naturally occurring. Go to our post code look up to check the fluoride levels in your water - click here
Although we don’t have control over whether fracking takes place in the region we are a statutory consultee on planning applications for onshore shale gas extraction.
This means we carefully consider and comment on all shale gas planning applications to make sure that where fracking does occur, it has no impact on water supplies. We cannot emphasise enough how absolutely vital it is to us that customers enjoy the safest drinking water at all times.
Our current assessment is that the risks to water supply from shale gas production are acceptable, provided they are properly identified and lead to appropriate risk mitigation. If more companies apply for permission to produce shale gas by hydraulic fracturing we will review each application on a case by case basis
Below is an explanation of the company structure and how the amount of corporation tax paid is calculated.
Since the floods of 2007 we have played an active role in developing a multi-agency approach to water management planning and flood emergency response in partnership with regional local authorities and with the Environment Agency in our region. We feel this multi-agency approach is the best way to deliver improved flood protection and management for the future and we welcome this model now being enshrined in law in the Flood and Water Management Act.
As we expressed during the passage of the Flood and Water Management Bill through Parliament, we feel that water companies have an even greater role to play in surface water management. We feel that opportunities have been missed to give water companies greater responsibilities that would ensure that we have a complete understanding and control of our networks. We remain convinced that water companies would be best placed to own and manage SUDS given the significant interdependence with the sewerage network. Likewise, we feel that the missed opportunity to remove the automatic right to connect to the sewerage network will mean that we water companies remain handicapped in terms of the risk of overloaded sewers.
Given the concerns raised by local authorities about lack of funding for their new responsibilities we are interested to see how this plays out. We remain committed to the multi-agency approach and we look forward to continuing and expanding on the important partnership work that is already established in Yorkshire with local authorities and the Environment Agency.
We announced our long term Natural Flood Management plan for the Calder…
Batemoor and Lowedges in Sheffield will be better protected from sewer…
We’re carrying out some routine maintenance of the reservoir overflow at…