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Yorkshire Water bills to remain some of the lowest in the country

Yorkshire Water has announced that household bills will rise by less than the rate of inflation in April 2018, meaning customers in Yorkshire will continue to receive some of the lowest water bills in the country.

As of April 1st, new water and sewerage charges for over two million household customers will take effect with the average rise being 3.3 per cent. Compared to other water and sewerage companies, Yorkshire Water has the third cheapest bills in England and Wales, roughly £43 per year cheaper than the national average.

Average annual bills for Yorkshire customers will be £385, representing an average rise of £12 a year, but the exact amount customers get billed will vary depending on if they are on a meter and how much water they use.

Richard Flint, Chief Executive at Yorkshire Water, said: "We are committed to ensuring our bills remain one of the cheapest in the country but at the same time our service offering to customers will become industry leading.

“After consulting widely with our customers, we are embarking on a major improvement plan on services people most care about, such as cutting leakage, reducing pollution, preventing sewer flooding, and decreasing water supply interruptions.

“This will create 300 jobs and boost the regional economy, with the money we receive from customers’ bills, along with outside investment, used to help deliver this.

“For customers that struggle with their bills, we also have various social tariffs that last year helped over 28,000 customers with £8m worth of financial help, and this will continue throughout this year.”

In December, Yorkshire Water outlined plans to improve its key services to help it become a leader in the water sector. This includes ambitious targets to reduce the volume of water leaked by 40 per cent and in the next two years cut pollution incidents caused by sewer escapes by 40 per cent. Over 300 jobs will be created to help meet the targets, with 40 new Leakage Inspectors already recruited.

During the last year, Yorkshire Water has introduced a number of socially focussed measures to help reduce the risk of flooding. For instance, in the Calder Valley reservoir levels have been lowered this winter to help store rain water and 200,000 trees will be planted by 2020 to act as a natural flood management barrier.

A new Beyond Nature management plan has also been introduced, designed to improve the biodiversity of moorland and increase peatland cover which helps lock carbon dioxide in the land.

A strategic decision has also been taken by the company to close its Cayman Islands subsidiary companies to help improve corporate transparency.

To find out more about various customer support packages visit our bill help webpage.  

Customers can visit the Discover Water website to see how Yorkshire Water’s bills compare to other UK water and sewerage companies.

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