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Catchment Management

Yorkshire Water reissues pipe protection advice with temperatures set to plummet

The weather is set to take a turn for the worse this weekend with the ‘mini beast from the east’ looking sure to take temperatures below freezing, with forecasts predicting that some areas of the county could drop to -5C.

The cold weather is likely to cause an increase to frozen and burst pipes, so Yorkshire Water wants customers to be prepared.

The firm is committed to reduce its leakage rate by a massive 40 per cent by 2025, bringing in up to 70 new leakage inspectors to add to the 200 already in place. Yorkshire Water is also embracing cutting edge technology such as drones and satellites to detect underground leaks.

Yorkshire Water’s Head of Service Delivery, Neil Dewis said: “Temperatures are set to fall once again and this could cause pipes to freeze or even burst.

“We want be as helpful as possible and send out lots of advice so people are best prepared to deal with the conditions.”

Customers are advised to take the below simple steps to make their homes winter-ready:

· Protect all exposed pipe work, cisterns, tanks, taps and water meters in unheated areas with waterproof foam lagging or insulation

· Know where the stop tap is located at the property in case it needs to be turned off in an emergency. The main stop tap is usually found at the point where the pipe work enters the premises, often it is under the kitchen sink

· Make sure you keep a plumber’s number handy in case of an emergency

· Keep homes warm - set central heating on a low heat or a 24-hour constant setting. If you're going away on holiday, tell a neighbour or friend so that they can check to make sure there have been no burst pipes

Customers can report a leak via our online reporting tool

For information on vulnerable customers please go to our Priority Services page.

Yorkshire Water YouTube Channel
Helping make your home winter ready

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