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Cold weather set to hit Yorkshire

With a blast of cold weather known as ‘the beast from the east’ set to hit Yorkshire in the coming days it's important customers are prepared for the icy chill.

With temperatures set to plummet to -5C it is likely the 851 burst pipes already fixed by the Yorkshire Water team in the last three months will increase over the coming weeks.

The firm is committed to reduce its leakage rate by a massive 40 per cent by 2025, bringing in up to 70 new leakage inspectors to add to the 200 already in place. Yorkshire Water is also embracing cutting edge technology such as drones and satellites to detect underground leaks.

Yorkshire Water Head of Water Distribution, Andrew Roach said: “Freezing conditions could lead to our customers struggling with frozen and burst pipes.

“We want to help them out as much as possible, which is why we have removed the time limit on the number of free supply pipe repairs customers can receive. This means household properties are no longer limited to one free supply pipe repair every two years.

“We want to help people get prepared by offering them lots of advice to help protect their homes during winter."

Customers are advised to take the simple steps below to make their homes winter-ready:

• Protect all exposed pipe work, cisterns, tanks, taps and water meters in unheated areas with waterproof foam lagging or insulation

• Know where the stop tap is located at the property in case it needs to be turned off in an emergency. The main stop tap is usually found at the point where the pipe work enters the premises, often it is under the kitchen sink

• Make sure you keep a plumber’s number handy in case of an emergency

• Keep homes warm - set central heating on a low heat or a 24-hour constant setting. If you're going away on holiday tell a neighbour or friend so that they can check to make sure there have been no burst pipes

If you've spotted a leak, you can let us know via our report a leak tool.

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