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Pay your bill, Set up a Direct Debit

Watersure scheme, Resolve scheme, Water Direct

Find out more about our charges

Update your account with your new address

Send us your latest meter reading

Sewerage enquiries, new developments, supply connections

Making sure your water is clean and safe to drink

Find out what makes up your water in your area

What is water hardness, How hard is my water

Managing water resources, Where does water come from?

How do we collect and treat waste water

Learn all about water meters, apply for a meter

Emergency cover by HomeServe, Drought Plans

Find out how you can get in touch with us

No water, drought, dirty or cloudy water

Report a leak, responsibilities, leaks in my area

Flooding advice, What to do if your home is flooded

Make dealing with us as easy as possible

Pumping stations are changing from private to public

Hints and tips, Frozen pipes, Pipework responsibilities

Watch what you put down your sinks and toilets

Videos and guides helping you save water and money

Find out how we can help you.

Find out what help & advice we provide you

Loss of water supply

Find out more about the loss of water supply to areas in and around Pocklington.

Find out more


Get the latest updates on incidents, roadworks and water quality in your area.

Help and advice

Help & Advice | Yorkshire Water

Having problems with your water supply? Spotted a leak? We’ve got great advice, hints and tips to help you deal with any issues you may be facing


Frequently Asked Questions

We're here 24/7 to answer any questions you have about our products or services.

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We would like to hear your views on how we assure and provide information to our customers and stakeholders.

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Get in touch

If you've got an unanswered query then please take a look at our contact us page.

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Latest News

World Toilet Day: From cesspits, to Garderobes and washlets – the toilet has a colourful history

To mark World Toilet Day (19th Nov) Yorkshire Water has teamed up with… Read More

Dog owners urged to keep dogs on leads as 20 sheep killed at Ogden Water

So far this year 20 sheep and lambs have been killed by dogs roaming free on… Read More

Helping you save water and energy.

With summer coming up fast, find out how we can help you save water and money.

Save water