How we decided where to invest
As part of our planning we produced a strategic direction statement to look at our aspirations of service and prices right through to 2035.
As part of the plan we asked one of our most important audiences for their ideas - children ! - after all they'll be our customers in 25 years time.
We were inundated with fun, interesting and creative ideas - take a look...
Throughout the planning process we also spoke to customers, local governing bodies, MPs and Councillors to see what they thought.