Public Affairs

Welcome to the new public affairs section of our website. For us, ensuring that we play our role in protecting the most important of natural resources, whilst providing our customers with essential water and waste water services defines our company.

Our underlying theme is for the water industry to play a bigger role in addressing sustainability whilst achieving even better value and throughout this section you will find information and ideas on how we think this can be achieved.

The publishing of our 'white paper' document marks an important step for us in terms of making our position clear in terms of how we feel the industry needs to be shaped going forward. We do not claim to have all the answers and welcome the opportunity to contribute to the bigger debate about sustainable water and also to tailor solutions to the needs of our local communities.

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Areas of focus

fishing Integrated water management

The environment in which the water industry operates is changing. It is increasingly complex and we are all being challenged to think as much about global water issues as they are about local management issues.

Vulnerable customers

We are passionate about helping customers in need and ensuring that everyone has access to safe, clean drinking water.

Find out more about our approach

conservation Water as a precious resource

Without a clear programme of action, the UK's long-term water and drainage security is at risk. The challenges we face are complex and innovative solutions are required

farm Influencing our environmental performance

By clearly identifying the drawbacks in the current system, it is possible to point to some potential ways forward.

Get the full story

Click on the image to open up an online e-book version of the document.

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Alternatively you can download the complete document in PDF format