Legal

Copyright Yorkshire Water Services Limited

This site is published subject to the following conditions:

Except as otherwise indicated elsewhere in this website, with respect to a particular portion, file or document, any person is hereby authorised to view, copy, print, and distribute this website or any part thereof subject to the following conditions:

This website may be used for information and for non-commercial purposes only Yorkshire Water Services Limited reserves the right to invoke the authorisation set out in this notice at any time, and any such use shall be discontinued immediately upon written notice from Yorkshire Water Services Limited.

Accuracy of Information

This website contains general information not specific advice. Any person undertaking viewing or using the information in this website should not rely on it and views or uses such information at its own risk. This website is not a substitute for professional advice, all viewers or users of this website should take specific advice from their professional advisers.

This website is provided "as is" without warranty of any kind, whether expressed or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement. Yorkshire Water Services Limited assumes no responsibility for errors or omissions in this website or other documents which are referenced by or linked to this website.

References to corporations, their services and products, and organisations are provided "as is" without warranty of any kind, whether expressed or implied.

This website could include technical or other inaccuracies or typographical errors. Changes are continually added to the information herein; these changes will be incorporated in new editions of this website. Yorkshire Water Services Limited may make improvements and/or changes in the product(s) and/or the service(s) described in this Web site at any time.

Copyright and Trademarks

The logo of Yorkshire Water Services Limited is a registered Trade Mark and any unauthorised use of the logo may constitute a breach of that Mark.  The name or logo of Yorkshire Water Services Limited may not be used in advertising or publicity pertaining to distribution of any of the information contained in this Web site without specific, prior written permission of Yorkshire Water Services Limited.

Liability

In no event shall Yorkshire Water Services Limited be liable, whether in contract, or (including but not limited to negligence or breach of statutory duty), for misrepresentation or otherwise howsoever for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not Yorkshire Water Services Limited has been advised of the possibility of damage and on any theory of liability, arising out of or in connection with the use or performance of this website.

Linking Policy

Certain hypertext links in this site may lead to web sites which are not under the control of Yorkshire Water Services Limited. When you activate any of these you will leave the Yorkshire Water Services Limited Web site and Yorkshire Water Services Limited has no control over and will accept no liability in respect of any material which follows.

This website is not intended to create any legal or other relationship between Yorkshire Water Services Limited and any third party.

Privacy Policy

Yorkshire Water Services takes the privacy of it's website very seriously and as a data controller we take all necessary steps to comply with our obligations under the Data Protection Act 1988.

We may obtain personal data about you such as your name, address, payment details, opinions etc whenever you complete an online form on our website. For example we will obtain your personal data when you send us feedback, contact us for any reason, sign up to a service, enter a competition, or pay your bills online. 

If you have provided us with any personal data information, we may contract you by telephone, mail, e-mail or fax.  We will not contact you for direct marketing purposes if you have indicated that you do not wish us to use your personal information for this purpose when we collected the information.

We may disclose your personal data to other companies within our group and law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not disclose your personal information to any other party without your prior consent.

Under the Data Protection Act 1998, you are entitled to see the personal information that we hold about you and if you believe that any information we hold is incorrect you can ask us to modify any of the details you have provided to ensure that the information is accurate and up to date.  Such requests should be made in writing to Data Protection Compliance Officer at Yorkshire Water Services Limited, Western House, Halifax Road Bradford BD6 2SZ.  Please note that a fee will be payable.

Cookies

When you use this website, we may collect information about your computer and we may monitor your usage of this website.  This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider and or browser. This information will help us build a profile of our users.

We do this by making use of cookies.  You may prevent the use of cookies by configuring you web browser accordingly, but please note that this may hinder some of the website functionality.

Legal Jurisdiction and Dispute Resolution

The material on this Web site has been published to comply with the Law of England. English law shall apply to the terms, notwithstanding the jurisdiction where you are based. If you are accessing the website from outside England there may be restrictions regarding the distribution of such material in your particular jurisdiction. You should find out about these and observe them.  We make no warranty or guarantee that the Website or information available over it complies with laws other than those of England.   

If you require any further information, please contact us