WaterAid pupils in Africa WaterAid is a charity close to our hearts because it plays a massive role in providing safe water and sanitation in Africa and Asia as well as educating people about problems with hygiene and hydration.

WaterAid has developed a wide range of free teaching resources for key stages two and three.

Free teaching resources

WaterAid has developed a variety of interactive educational resources for anyone wishing to find out more about the work it does. Its Learn Zone is a free teaching resource for primary and secondary schools which includes thought provoking questions, engaging role-plays and fun classroom activities.

Visit the WaterAid Learn Zone

The work we do with WaterAid

Phil Purdy and Dale Foster WaterAid We support WaterAid in many ways, providing much needed funds. Whether an employee is cycling across America to raise money or we're sponsoring a WaterAid event, we'd like to think we're helping less fortunate countries benefit from something we can often take for granted.

Related information

WaterAid

Find out more and how you can donate

Need help finding your water meter? Think you have low water pressure? Our 'how to' guides will help you out with those hard to solve problems!

Saving water is easy! A few simple steps can save you water and money! Find out how.

We're serious about enhancing Yorkshire's environment. Find out what we're doing.

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Please tell us how satisfied or dissatisfied you are with services your Account Manager provides in the following areas

No 1)

Frequency of contact

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In view of your responses, if there are any areas where your Account Manager has fallen below your expectations, please let us know how we could improve our service

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What else could we do to improve our services to you?

No 10)

Account Manager name

Andrew Pearson
Chriss Duffy
Colin Hallam
Diane Houlihan
Jeremy Lack
Kevin Barefoot
Lindsay Kaye
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Sue Ritchie

No 11)

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No 1)

Gender

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No 2)

Age

A - 15 or under
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C - 25 - 34
D - 35 - 44
E - Over 45

No 3)

Have you always been aware that putting fat, oil or grease down your sink could cause your pipes to become blocked?

A - Yes
B - No

No 4)

Prior to our campaign, did you think that putting baby wipes, make-up wipes, cotton buds, sanitary items or nappies down your toilet could cause your toilet to become blocked?

A - Yes
B - No

No 5)

Before you heard about our campaign, did you realise the extent of the damage you could cause to your home by putting items like fats, oil, grease, nappies, wipes etc down your sinks and toilets?

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No 6)

Has the information in our campaign prompted you to change your behaviour?

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No 7)

Will you be ordering a FREE Fat Cake making kit?

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No 8)

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No 2)

Name

No 3)

Thinking about the level of service we provide how would you rate your satisfaction?

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Please explain the reasons for your previous answer

No 5)

Have you used our website within the last 12 months?

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Please enter your name and email

No 2)

Mince pie and Christmas cake crumbs are a great source of food for birds, though on average, how many mince pies does the average person consume during the Christmas period?

No 3)

Yorkshire folk love their turkeys! But approximately how many turkeys are eaten each Christmas?

Fifteen million
Five million
One million
Ten million

No 4)

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No 1)

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No 2)

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No 3)

What is your age bracket?

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No 4)

Where do you holiday?

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No 5)

How many days does a typical holiday consist of for you?

No 6)

Have you reduced the length of your holidays in recent years?

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No 7)

If so, why?

No 8)

Have you ever been to the Yorkshire coast/seaside?

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No 9)

Have you ever been to the seaside in England?

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No 10)

How many times have you been to an English coastal resort in the last 12 months?

No 11)

Have you ever swum in the sea at an English coastal resort?

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No 12)

Have you ever stepped foot on an English pier?

A - Yes
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No 13)

Have you ever built a sand castle?

A - Yes
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No 14)

Have you ever tried candy floss?

A - Yes
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No 15)

Have you ever eaten a stick of rock?

A - Yes
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No 16)

Given the choice, which coastline most appeals to you out of the following?

A - Northumbrian
B - Cornish
C - Scottish
D - Welsh
E - Yorkshire
F - Kent
G - Lancashire
H - Devonshire
I - Sussex
J - Norfolk
K - Hampshire
L - Essex
M - Cumbria
N - Durham
O - Dorset
P - Bristol
Q - Merseyside
R - Lincolnshire

No 17)

What word or phrase comes to mind when you think of the Yorkshire coast?

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Which of the following prompted you to visit our website to find out more about our Wrap Up campaign?

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No 2)

What did you do first when you visited our contact us page?

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Did you get what you wanted from this page?

Don't know
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Yes

No 4)

What did/will you do after visiting this page?

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Customer Site Satisfaction Survey

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No 2)

b. Did you find what you were looking for?

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Exit survey

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what do you think?

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As above

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No 1)

Gender?

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No 2)

Age?

15 or under
16 - 24
25 - 34
35 - 44
Over 45

No 3)

Which of the following items do you think are okay to flush down the toilet?

A - Cotton Buds
B - Makeup/baby wipes
C - Nappies
E - Sanitary products
F - None of the above

No 4)

Do you put fat, oil, grease or food waste down your sink?

A- Yes
B - No

No 5)

Do you know that putting fats, oils or grease down the sink could cause your property to flood?

A - Yes
B - No

No 6)

If you were to recycle your used cooking fat, oil or grease what would make it easier for you to do this?

A device to soak up fat that can be recycled
A reusable container that you can pour your fat in
Collection bin provided by local council
None of the above

No 7)

Do you think manufacturers could highlight how to dispose of items clearer on their packaging?

A - Yes
B - No

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No 1)

what is the Worlds fattest bird

Chicken

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Where did you see or hear about our Wrap Up campaign?

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Insert with bill
Message on a van
Message on your bill
Newspaper article
Online advert (Google, Y. Post, Facebook)
Other (i.e. found on website)
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Post (i.e. letter, door drop)
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Radio interview
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No.2)

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