Cookies and why we use them
Cookies are very small text files which are stored on your PC, laptop, mobile phone or tablet when you visit a website.
Here are some examples of how cookies are used across our site and what they will enable you to do.
Find out more about our cookies
Cookies will be used to:
Cookies wont be used to:
Remember your postcode when searching our In Your Area section
Remember how far you are through an online transaction i.e. pay your bill, providing a meter reading
Allow you to share pages with social networks like Google+ and Facebook
Make sure you're secure when logged into our online billing area
Offer live chat support
Analyse visitor statistics to improve our website
Send information to other websites so that advertising is more relevant to you
Remember your log in details
Improve overall performance of the website
What to do next?
To accept cookies tick the box at the top of this page and click on Continue. If you'd like to still use our website without accepting cookies, just close this window by clicking on the x in the top right-hand corner and ignore the opt in box.