Thieves sometimes trick their way into homes to steal money or valuables by claiming to be from Yorkshire Water, or another company.

Don't let anyone into your home until you're satisfied with who they are and why they're visiting.

Please remember

• When our staff visit you, they always show identity cards displaying their photograph
• Contractors working on our behalf also carry identification
• We don't usually make visits without a previously agreed appointment

If you're in any doubt about the identity of a caller claiming to work for us, please contact us to check.
Remember - don't let them into your home until you're satisfied with who they are and why they're visiting.

You can arrange for our staff to use a password when they visit your home - simply contact us and let us know your password and we'll make sure all our employees use it.

Contact us to check 0800 1 38 78 78