Community Strategy
Yorkshire Water provides local communities with much more than just high quality water and sewerage services.
We have an extensive community affairs programme, providing both financial support and help-in-kind to a wide variety of different individuals and organisations across the Yorkshire region. These partnerships are of enormous important to us in terms of forging stronger links with the communities in which we work and are making a tangible and positive difference to the quality of people's lives.
We provide this support in three key areas:
- Education - through educating young people and local communities on the value of what what we do
- Environment - playing a key role as one of Yorkshire's largest land owners in enhancing the natural and build environment
- Empowerment - providing opportunities for our colleagues to share skills with the local community through employee supported volunteering
We will do this by:-
- Providing a range of educational visits into our industry, strongly aligned to the National Curriculum, through our education and outreach programme
- Raising awareness of our capital investment programme through open days, customer events and community presentations
- Educating customer groups through our campaign work on key issues relevant to the water industry
- Supporting local communities through our employee supported volunteering programme
- Providing financial support through our employee fundraising team to local and regional charities, and by offering Payroll Giving opportunities
- Recognising vulnerable customers through our Helping Hands register, providing guidance and support in respect of bill payment, and raising awareness of Bogus Caller issues.
- Communicating widely, where possible, throughout the delivery of capital investment work to deliver the best possible solution whilst minimising disruption to customers.
- Managing our impact on the local environment through our investments to coastal and river water quality, by reducing our carbon footprint, creating more of our own energy and by developing a plan to manage water supplies in the event of a drought.
- By developing sustainable environmental and community partnerships and through regular liaison with key stakeholders throughout the region and industry.
