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Only available in Yorkshire

Water resources in Yorkshire - latest...
Despite low rainfall in the region we're working hard and monitoring and managing the network every day to balance water resources across Yorkshire.

Find out how we're doing this and what you can do to help save water

Yorkshire's weather

Clear sky above, the weather's just grand
 

This mornings weather

Temperature:
Min: 10°C
Max: 20°C

More info

Reservoir levels

This week

57  %

We don't have any water restrictions in place at the moment.

Find out more


Need help with your question? Virtual agent - online help

If you've got a question about our products or services why not try our online FAQ tool?   

Together with colleagues, Sidra from our Customer Care Team will be on hand to try and answer your questions.  No need to call us or search through our website!

Ask me a question


Why isn't water free?Free water debate

Ever wondered just why you have to pay a water bill?

We've been out and about asking our customers whether they think that their drinking water should be free and we've had some really interesting responses. Check out the video clips of some of our customers giving their opinions and add your thoughts to our blog

Join the debate

Free water saving packWater Saving Pack1

Get your hands on our brilliant new water saving pack.

The pack contains lots of nifty little gadgets as well as hints and tips that can help you save water and money around the home.

Just send us your details and we'll send you out a pack. It doesn't cost you a penny.

Save water 

Check incidents in your area

image from promotional video

As soon as we hear about an incident we'll plot it on a map so you can see exactly where it is and when it will be fixed.

Just type in your postcode...

Incidents and roadworks in your area

Change in water supply - Adwick le Street, Clifton, Doncaster

Due to operational reasons, the water in the Adwick le Street area is being brought in from a different source using our Water Supply Grid.

The water supplying your property is likely to have a higher level of chlorine than usual.

Find out more

 

Spotted a leak?

If you spot a leak it's worth visiting our In your area  section to see if the incident has been logged and check its status.

If the leak hasn't been reported please call our free leakline on 0800 57 35 53 .

How to guides help you solve your problem

Bogus callers - man at a door with ID

We've a suite of audio how to guides to choose from to help you solve your problem.

If you're trying to read your water meter, stuck without any hot water or simply wanting to know what to do with unwanted cooking fat, we can provide a little help!

Listen to one of our guides

Need help paying your bill?

lady looking at her water bill leadIf you're struggling to pay your water bill, please let us know straight away as we may be able to help you.  

We can offer various payment options and we've also established an independent registered charity called the Community Trust to provide a bit of respite.

Find out more

Protect your home in an emergency

Burst water pipe emergency helpAvoid being left in the dark with no electrics or having to find a plumber to fix a burst water pipe or broken boiler in an emergency.

With HomeServe cover, expert help is always on hand to get your home life quickly back to normal.

See how HomeServe can help

Contact us

If you need to contact us in an emergency please call our Bradford based contact centre on this number.

Call customer services:

0845 1 24 24 24

Top tips for tip top tap water

Once water has left our water mains there are a few things you can do to keep it in tip top condition.

Read our handy tips!girl brushing teeth telfer

Top tips

How hard is your water?water hardness kitchen appliance

If you've just bought a new dishwasher or washing machine you might need to check the hardness of your water...

Water hardness

Check your water quality

Boy with glass of waterDownload a water quality report for where you live. Visit our In your area section and enter your postcode.

View water quality report

Drinking water standards

Learn more about what we do and don't put in your water.Water beaker - water testing

You can also see how we're improving your water and what we do to ensure your water will always be on tap.

Read more

Now with added Yorkshireness!

Kettlewell landscape We hope you love Yorkshire as much as we do! Whether it's the great food, stunning scenery or just the amazing
people with their renowned sense of Yorkshire wit, this region simply has so much to offer!

We've developed a section on our website dedicated to all things Yorkshire - there's recipes, photos and the odd saying you might have heard and wondered what the 'eck' it means.

Explore Yorkshire

 

Things to do in Yorkshire

Beach - 3 for 2If you're looking to get out and about in Yorkshire, sample the delights of our famous cuisine or find a great B&B in God's own county, then Welcome to Yorkshire's website could be right up your street.

Their website is packed full of things to keep you or your family busy all year round.

Visit the Welcome to Yorkshire website

Hot off the press

Yorkshire Water's Education Centres Get Seal Of Approval, 25/08/2010         Esholt Education Centre

Our three interactive education centres have this week received a national accreditation from the Council for Learning Outside the Classroom commending both the quality of teaching and learning experiences at the centres.

Read more

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Follow us on Twitter

See what we're 'tweeting' about

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We've also got our own YouTube channel

Watch a video

Hydrant abuse costing millions of litres of water, 17/08/2010           Illegal Standpipe Border 

Businesses illegally tapping into fire and third-party hydrants are costing  millions of litres in lost water - and putting lives at risk by jeopardising firefighters ability to tackle blazes

Read more     

 

Yorkshire's 'Thriftiest Granny' has been crowned, 16/08/2010       Thriftiest Granny1

Over the past few months people across Yorkshire have been sending us their best money saving thrifty tips in a bid to be crowned Yorkshire's thriftiest granny. We are pleased to announce that after a hotly fought contest, one Granny from Colton in Leeds has taken the crown.

Read more          

 

Read other news

To contact the Media & Customer Engagement team please call 01274 692653

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Want to join us?

namit and mike - lead imageTake a look around our careers and graduate pages for all the latest vacancies, video case studies by people who work here and helpful advice on completing your application.

Explore careers pages

Explore graduates pages

Are we right for you?

Is Yorkshire Water right for you?Try our short quiz to see if Yorkshire Water is the right place for you.

Start our quiz

Yorkshire Water
PO Box 52
Bradford
BD3 7YD

0845 1 24 24 24

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